Preferred Industry : BFSI, BPO, Consulting, Financial Services  Department : Knowledge Services  Team : Knowledge Management  Job Title : Deputy Manager - Knowledge Management   Designation : Deputy Manager   Job Dimensions :  Purpose :  - Responsible and accountable for strategizing, leading and delivering Knowledge Management projects.   - Lead and manage teams working on multiple Knowledge Management / Content Management projects  Responsibility :  - Managing Delivery - Initiation till closure, stakeholder relationship, status reporting, and escalation management.   - Should liaison with the business to develop organizational knowledge management strategy. Understand information needs, conduct gap analysis and recommend optimal solutions  - Responsible for delivery of all projects in knowledge management, process documentation projects, and digital content management   - Manage stakeholder relationships, and support the vertical lead in successfully facilitating necessary negotiations for business development to acquire new projects  - Recommend, implement and administer methods and procedures to enhance KM operations  - Manage, lead, direct, and supervise assigned direct reports, including general leadership, planning, organizing, reviewing and performance management   - Share responsibility with KM lead for the P&L and value targets of Knowledge Management business vertical   - Work as an individual contributor on strategic Knowledge Management projects  Academic Qualifications : Graduate/ Post-graduate - MBA  Experience :  - Approximately 8-10 years of relevant experience in Knowledge Management consulting or support with an exposure to digital content management projects.   - 3+ years of Core Knowledge Management consulting experience (external/ internal)  Skills Required :  Knowledge :  - Knowledge of KM technology tools (i.e. SharePoint portals, intelligent agents, collaborative technologies, search engines, expert systems, Content Management Systems, etc.)  - Ability to access and assess information regarding the effectiveness and applicability of KM tools, systems and holistic thinking  - Knowing business imperatives and aligning KM with them  - Understanding the unique skills needed to effectively leverage knowledge  Skills :  Organisation : Prioritization and organisation skills; Ability to identify and understand business issues and understand the impact on the business of proposed solutions  Projects : Strong project management skills, Strong problem solving and analytical skills  Communication : Strong oral and written communication skills, including presentation skills (MS PowerPoint); Excellent stakeholder management skills  Drive & Motivation : Able to work intensely towards challenging goals; Persistent in the face of obstacles or setbacks; Attention to detail and proven ability to deliver with accuracy and thoroughness  Teamwork : Ability to develop partnerships with co-workers and build relationships with stakeholders  Behaviours :  - Offer sound judgement around business decisions that are made   - Have the ability or willingness to contribute to business development  - Adaptability and flexibility to changes  - Should have ability to think out-of-the-box and should be able to arrive at robust solutions  - Ability to persuade and influence senior leadership  - Ability to motivate large number of employees   - Ability to present new ideas and garner support

Mumbai

Prudential - Deputy Manager - Knowledge Management 

Prudential - Deputy Manager - Knowledge Management  ,Job Description for Prudential - Deputy Manager - Knowledge Management  in Prudential Global Services in  Mumbai for (8-10) years of experience. Apply Now!

Job Description for Prudential - Deputy Manager - Knowledge Management  in Prudential Global Services in  Mumbai for (8-10) years of experience. Apply Now!