Protiviti - Assistant Manager - HR Operations

We have an exciting and challenging role opened up for Assistant Manager - HR Operations in our Kuwait office. Assistant Manager - HR Operations plays a key role in defining and driving the HR practices of our growing global business consulting and internal audit firm. The role holder will work very closely with business to understand organizational and talent challenges. Deploys multiple mix of HR & management levers (such as talent development /management, learning, rewards, engagement, communication, policy making, process improvement, etc.) to solve business problems. The successful individual is expected to facilitate business growth by delivering HR solutions cutting across organizational teams. The best-fit individual is expected to be passionate about delivering business outcomes utilizing best HR practices. The role-holder is expected to have in-depth knowledge and practical experience in Talent Management and Organizational Development practices as well as providing HR Operations support to the organization.

Key Responsibilities

Organization Effectiveness

- Review annual workforce requirements along with business teams. Review staffing strategy based on business strategy.

- Drive interventions related to any structural changes, role clarity and talent planning.

- Develop workforce budget for the business in coordination with practice heads and ensure timely deployment of the resources as and when needed.

Talent Development

- Support implementation of talent development strategy and process.

- Develop a robust induction and on-boarding process and ensure its smooth execution.

- Ensure timely identification of learning needs, curriculum development and its execution.

- Facilitate implementation of capability building programs. Develop a training matrix across levels and facilitate delivery through in-house capability or external faculty.

- Develop talent review mechanisms and implement related interventions.

Employee Engagement

- Strategize and execute employee engagement platforms to ensure better retention and productivity.

- Implement R&R programs and other key firm-wide engagement initiatives.

Performance Management System

- Partner with business for developing scorecards, Ensure goal setting is completed for all consulting personnel.

- Review and monitor half yearly and annual performance review and feedback process.

- Drive the promotion cycle activities to ensure timely completion of process.

HR Operations & Team Management

- Ensure robust systems and processes for joining, exit, personnel data management, leave management etc.

- Identify IT systems to automate HR processes.

- Assist in development of new processes, systems, initiatives and related implementation mechanisms.

- Support goal setting, performance appraisals and mentoring/coaching for own team members.

Key Personal Attributes

- Hands-on business problem solver with capability to design and implement solutions.

- Excellent interpersonal skills - High level of proficiency in networking and influencing stakeholders, both internally and externally. Possesses excellent oral, written communication and presentation skills.

- Ability to work closely with business leaders by understanding their needs and designing and rolling out HR solutions. Highly proficient in MS Office applications.

- Excellent team building skills and orientation for developing high quality talent within the organization. Able to work well in a team-oriented environment as well as independently. Fosters teamwork and innovation.

- Mature, proactive and displays initiative. Manages own and others time well. Able to work under pressure.

- Ability to multitask and pursue stretch goals will allow the individual to successfully deliver in this role. High energy, positive demeanor and ability to think on their feet would work in the favor of successful candidates.

Desired Profile

- An MBA (preferably in HR) degree from a good B-School is preferred.

- 4-6 years of industry experience in business HR roles, preferably in consulting &/ services industries.

- A good mix of education and experience will be useful. Deep knowledge of HR and consulting domain is a prerequisite.

- Strong understanding of organization development, resourcing, capability development, compensation & benefits, performance management and talent management practices.

About us

Protiviti delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders face the future with confidence. Our consulting solutions span critical business problems in technology, business process, analytics, risk, compliance, transactions and internal audit. We are committed to attracting and developing a diverse workforce of professionals that share the common value of collaboration. As an organization, we believe that by teaming together, with each other, and our clients, we can see beyond the surface of changes and problems organizations face in this fast changing world to discover opportunities others might miss and face the future with greater confidence.

Our more than 4,500 people serve clients through the network of Protiviti and independently owned Member Firms in more than 70 offices in over 20 countries. We have served over 60% of FORTUNE 1000- companies and 35% of FORTUNE Global 500- companies. Our people and organization have consistently been recognized by FORTUNE and Consulting Magazine as a best company to work for. In the Middle East Region, Protiviti's member firm is a leading provider of business consulting, internal audit, risk management, technology, forensic and fraud investigation, human capital and transaction services. Protiviti member firms are separate and independent legal entities, are not agents of other firms in the Protiviti network, and have no authority to obligate or bind other firms in the Protiviti network.