Project Mgr - New Products & Innovations

1. JOB PURPOSE

- Provide thought leadership in conceptualizing, technical solutioning and delivering IT lead new products, Platforms & services to enhance revenue and establish innovation leadership for the Organisation

Educational Qualifications, Relevant Experience & Relevant Industry Experience

- B.Tech/MCA. with about 12 plus years of experience covering technical solutioning, project management, post implementation services management, business interaction, commercial exposure etc

- Hands on with Java, PHD, WebSpare, Mobile applications Android, iOS etc.

- Experience with Telecom operator in a similar role

Technical and Behavioral Skills

- Techno commercial knowledge in being able to understand the business impact and technical requirement of implementation

- Commercial exposure to assess commercial responses and support SCM

- Ability develop, manage and nurture multiple cross functional teams

- Multiple partner management skills

- Project Management Skills

- Hands on with Java, PHD, WebSpare, Mobile applications Android, iOS etc.

- Ability to set and manage priorities judiciously

- self-motivated and directed, keen attention to detail

- Service orientation

- Analytical, evaluative, and problem-solving abilities

- Strong tactical and Relationship Management Skills

PRINCIPAL ACCOUNTABILITIES

Accountabilities/Key Performance Indicators

Project Management & Implementation of new products & Services.

- Conceptualize new products & services, organizing technical / business sessions, PoCs, training etc

- Scan the horizon and engage with potential partners.

- Co-create new products /services along with the business teams. Conceptualize products, create use cases, and jointly prepare RFPs for various services/projects.

Design technology solution and system integration in multi vendor scenario

- Deeply engage with partners, classic IT & network team to come up with right architecture for new projects

- End-to-end system design keeping in VAS product requirements, leverage existing eco-system at Aircel for optimal solution.

- Deployment of in house software products

- Migration of existing VAS services to private/public cloud

Support CFT in RFP evaluation and commercial negotiation for technology solutions.

- Technical evaluation and normalization of the solutions keeping in mind feature comparison, revenue settlement, reference checks, skill assessments etc.

- Design and construct evaluation matrix supportive of various critical parameters / sub-parameters and relative weightages.

Rollout of helpdesk and support services for IT and VAS application.

- Gather requirements in discussion with all the stake holders and prepare RFP for the same.

- Evaluate RFP responses; help SCM in negotiations, agreement sign-off.

- Create and execute project work plans

- Project tracking, co-ordination with different departments like Network, Security, DC Team, IT etc

- Conduct reviews

Support the product, business, and customer care teams during initial phase of launch.

Handover to IT operations after the product is stable.

- Organize PoCs, trainings for Sales, Customer care teams

- Supporting customer care team to address customer complaints

- Transfer to operations thru knowledge transfer sessions, trainings and documentations.

- Continuous product support throughout the life of the product.