Program Manager - Internet/Online

Program Manager

Looking for Program Managers Who will be responsible for managing process automation programs globally. The scope of these initiatives requires us to recruit a high-energy, talented program manager who can manage innovation and execution. This is a high visibility position and requires sound decision making capabilities. The initiatives that you will lead are viewed by senior management as critical enhancements needed to increase productivity, reduce cost and improve customer experience.

Experience : 6 to 9 Years

Qualification :

- Graduation: B.E / B.Tech with software development and design experience

- Post Graduation: MBA (Full Time)

- Industry : Product/ E-commerce/ Shared Services.

- Individual Contributor Role

- Female Candidates ONLY

Job Description :

Roles and Responsibility :

- Identify business process improvement opportunities and drive the process improvements across multiple retail teams globally. Help to drive the standardization of business process across multiple product lines working closely with business, operations and technical teams.

- Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams.

- Define, measure and present metrics / reports to Senior Level Management.

- Effectively engage with customers to manage and resolve issues.

- Troubleshoot and drive resolutions with tools team to ensure reliable and operationally effective flow of process, improve processes and increase productivity.

Key Performance Areas :

- Project/Program Management

- Automation initiative conceptualization and implementation

- Process Improvement

- Productivity Improvements

- Metrics Management