Operations Specialist - eCommerce

We are currently looking for the role of Operations Specialist for one of the leading ecommerce companies based in Bangalore.

Following is the brief Job Description :

Experience :

- 2+ years (in case candidate is an MBA)

- 4+ years (in case of graduate candidates)

- B.Tech, B.Sc (computers) & B.Sc (maths) preferred

Job Location : Bangalore

Only candidates currently in Bangalore can apply for the role.

Role and Responsibilities :

- Monitor operations performance and work with other teams (Transportation, Customer Service, Seller Support, and Product, Operations) to address performance issues and ensure metrics are within goals.

- Work with operational teams to solve seller reported issues

- Monitor and drive seller impacting operational tickets to resolution

- Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution

- This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Key Skills : Performance Metrics, Process Improvement, SCM, Supply Chain Management, Procurement, Logistics, Operations

If interested, Kindly share across your profile along with the following details :

Total Experience

Current Salary

Expected Salary

Notice Period