Company profile-One of the leading organisation in the E-Commerce domain  Location-Bangalore  Mandatory Criteria-  1.Only Bangalore Candidates must apply  2.Candidates having 8+yrs of exp in BPO sector only must apply  3.Must be six sigma green or black belt certified  4.Must have managed a team of atleast 70employees  Role-  1.Operations Manager handling critical product defects and other inventory programs would be responsible for resolution for International marketplaces in shortest possible time to ensure prompt availability of product on the catalog.  2. This tasks handled by operations have a direct impact on the company  3. Ideal incumbent in this role would always be on a lookout for opportunity to add value to company's retail business through improvising existing programs or build new programs.   4.You will work with the Retail and on program management team to improve existing systems or processes or devise new ways and reduce defects to serve customers better.   5.You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better.  6.As an operations manager, you would be responsible for managing a team of around 80associates and would have 3-4 catalog managers reporting into you.  Key Performance Areas:  - Attract talent and makes right hiring decisions, On-boarding and continuous development of team and maintain a high delivery bar.  - Deliver business goals for processes handled.  - Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.  - Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team.  - Co-owner in the process of budget planning.  Qualification & Experience:   - Pursue Masters in Business administration   - Possess strong communication and leadership skills   - Able to work in an ambiguous, dynamic & - internet-speed- environment with tight deadlines   - Have an absolute passion for ensuring a great customer experience   - Possess exceptional skills in data manipulation and analysis   - Outstanding attention to detail; Exceptional problem solving & analytical skills   - Be a self-starter   - Attention to detail and proven ability to manage multiple, competing priorities simultaneously  - Experience in business process improvement, Company profile-One of the leading organisation in the E-Commerce domain

Bangalore

Operations Manager - BPO - eCommerce 

Operations Manager - BPO - eCommerce  ,Job Description for Operations Manager - BPO - eCommerce  in wenger and watson in  Bangalore for (8-12) years of experience. Apply Now!

Job Description for Operations Manager - BPO - eCommerce  in wenger and watson in  Bangalore for (8-12) years of experience. Apply Now!