This is Guru from PITCS. PITCS is a pioneer in providing HR services and outsourcing to the leading fortune 500 companies. For further details please log on to www.pitcs.in   Education : Full time Post Graduate from Top B-Schools with minimum 7 years of relevant work experience in operations roles   Experience : 10 - 16 years  Job Description  We are looking for an experienced individual, preferably in the Transport Service Industry domain to Create and lead a multi-function team which will provide consistent, excellent Customer experience along with a good quality cab to customers. He would be responsible for ensuring sufficient Quality Supply for the city/branch. Build relationships and ensure tie ups with best in class and branded Operators. Work with Customer Service, CRM, Technical, Product, Operations and Marketing team in ensuring the branch realizes its supply potential. City wise supply planning, strategy & tie ups. Ensuring all days of the week and peak times, have sufficient supply to cater to the demand generated. Replicate successful practices from other cities.   Other responsibilities include, develop and manage relationships with vendors and other business partners along with defining success metrics and monitor the performance of team.   The individual should understand the end-to-end service delivery process and provide the required managerial support to deliver a world-class experience to the customer.  Experience & Qualification  - Operations Management, Channel management, Building and supervising a performing team, adhering to Standards, Managing Budgets, Coaching, Quality Management, Results Driven.  - Should have, directly managed a team of 6 and indirectly above 50.  - Should have, been working in Managerial role with defined KRA / KPI.  - Should have experience in operational knowledge of ERP system.  Skills   - High relationship management skills;  - Self- motivated candidate who can thrive under pressure;  - Has ability to close contracts by positively influencing vendors;  - Ability to work in a team with a strong focus on results;  - Conflict resolution and negotiation skills;  - Impeccable financial integrity;  - Willing to try things first hand and provide hands on leadership.  Gurunathan.G  Senior HR Recruiter www.pitcs.in

Bangalore

Kolkata

Operations Head 

Operations Head  ,Job Description for Operations Head  in PITCS in  Bangalore Kolkata for (10-16) years of experience. Apply Now!

Job Description for Operations Head  in PITCS in  Bangalore Kolkata for (10-16) years of experience. Apply Now!