NuvoEx - Regional Manager - Operations

Organization -

Nuvo Ex is a leading eCommerce focused logistics company. The firm is backed by SAIF partners, Sequoia Capital and Snapdeal and aims to become one of the largest and most profitable players in the Indian Logistics space.

- The organization envisions to help people in even the remotest of locations have access to a better quality of life, by bringing the world to their doorsteps, through a reliable, low cost, tech driven logistics platform.

Role :

The role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels. The role would require you to travel to the different hub locations on a frequent basis and multiple stakeholder management. Leading entire Last Mile delivery Network of assigned territory with minimum cost.

Key Deliverables:

Overall Monitoring of Operations Quality with appropriate tools and processes and Data extraction for audit and performance measurement purposes.

Organizing various training to all team staffs to achieve maximum output

Responsible for P&L, Periodical review meeting on Operations, Cost & Budgeting, and Performance review based on data.

Responsible for project planning and management of all upcoming locations in region like manpower, infrastructure, connectivity and costing planning.

Managing customer centric operations & ensuring customer satisfaction by achieving delivery.

Coordinate with all supporting department to maintain smooth operations.

Excellent analytical, organisational, planning skills with demonstrated abilities in leading motivated teams towards achieving organisational goals.

Periodical visits of last mile centers in the assigned territory

Required Skill set:

Should be having an analytical mind set

Cost consciousness and minimizing cost per packet of the hub

Managing and minimizing process and system deviations

Managing delivery SLAs and maximizing customer satisfaction

Well versed with Logistics Operations

Salary offered: 8 - 10 LPA