National Operations Manager - eCommerce Courier Company

Objective of the Role:

- Plan, develop and implement high quality service operations processes and procedures in order to contribute to the business growth, revenue and profit of the company .

- Encourage a climate of active continuous improvement of processes, procedures and systems in the operations team.

Role & Responsibility:

- Operations Strategy

- Network Development

- Service Performance

- Training

- Business Development

- Purchase & Vendor Management

- Budgeting & Cost Control

- People Management

- Recruiting developing empowering people across the country.

- Information Systems Management

- Safety & Security

Ideal Candidate:

- Graduate with 12 + years of Experience in Express distribution industry

- Pan India exposure or minimum experience of working in 2 zones of the country with a minimum of 5 years as Zonal Operations Manager or 3 years as National Operations Manager in a Courier company

- Knowledge and experience of working with On-line retail customers would be an added advantage

- Minimum of 3-4 years field experience of running PUD operations

- Experience with direct accountability for functional performance and costs.