Mgr - Quality & Improvements - BFSI

Discipline - Banking

Subsector - Banking Operations

Location - Mumbai

About our Client - Our client is a premier MNC Institution with a fast growing presence in India. Globally they continue to be one of the most robust employers of choice within their specialization, known to empower their employees and encourage international multi-lateral growth.

Job Description - As part of the Business Transformation team, you will be responsible for Quality/ Performance Improvement, reporting directly to the Senior Manager of Quality & Improvements. Additionally, you will also be responsible for growing a specialized team with the chief functions including:

- Managing key stakeholder relationships - propagating the use of the business transformation team

- Strengthening the delivery methodology

- Identification and development of opportunities for process enhancement and subsequently building business cases for change.

- Lead, motivate, coach and monitor operational managers, business stakeholders and other project resources.

- Ensuring internal risks, compliance with the needs of the project office.

The Successful Candidate - You will possess a top tier Masters/MBA degree. You will have atleast 5-8 years of strong quality & change management transformation experience across financial services, particularly insurance operations, broking and process improvement. Proven expertise in working closely with offshore/onshore teams and multi-cultural and multi-location team management. Proven success in the areas of benefit delivery and business transformation. You will also have excellent communication and leadership skills and a problem solving and creative thinking attitude.

What's on Offer - On offer is an outstanding opportunity to work with multi - location & multi-cultural teams comprising project managers, business leaders and vendors to build a cutting edge and ambitious transformation and change process.

To Apply - Click here to apply