Max Life Insurance - Manager - Product Development Group - Peoplesoft

Job Summary

- Will manage the team of Inhouse and outsourced staff whose primary responsibilities include:

Managing Business Requirement for Max Life's HR Department. Should be adept in Peoplesoft HRIS both functionally and technically.

Provide consultancy to business for their IT needs

Effective and efficient project management to produce desired results in a complex environment

Manage Production Support for the applications responsible

Knowledge Management within the team and stakeholders

- Responsible for healthy Relationship with end users and their IT SPOCs

- Responsible for building and managing vibrant processes and making sure teams are consciously adhering to Processes

- Responsible for building knowledgeable and strong team

KEY RESPONSIBILITIES:

- Managing Business Requirements:

Should have a robust experience Peoplesoft HRIS both functional and technical.

Knowledge and exposure on Query writing is essential and Oracle DB is preferable

Tracking Business's IT Requirements and regular status updates

User Expectations Management on estimated delivery timelines

- Business Consultancy:

Partner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions

Analyze existing business processes to understand Business's need to improve operational efficiency

- Project Management/Solutions Implementation:

Responsible for business requirement gathering, detailed analysis of the Business Requirements from functional and technical standpoint. Detailed understanding of processes from functional and technical standpoint must.

Responsible for documenting the functional requirements / change requests and work with the business contact points for finalizations and signoffs

Responsible for preparing comprehensive test plans and thorough testing of the system, keeping the business users involved in the UAT

Interface between Business users and Technology Vendors to drive the Functional Requirements, provide timely resolutions on defects, raise change requests if necessary

Work with Production Support teams to solutionize Production Defects as well as provide SME consultancy to support staff

- Send regular status updates on various activities to various stakeholders and keep them engaged

- Expert in relationship management at all levels.

Measures of Success

- As defined and agreed in the Goal sheet

- Execution measures:

- Adherence to project plan and schedule

- Quality of project deliverables

- User satisfaction measures:

- Business users should be satisfied with the tracking of the various projects

Key Relationships (Internal /External)

Both

Key competencies/skills required

Good Communication Skills

HR Domain knowledge in BFSI

Process Orientation