Max Life Insurance - Manager - Product Development Group - Ingenium

Manager-Product Development Group (Ingenium-mandatory)

Job Summary :

Will manage the team of In house and outsourced staff whose primary responsibilities include :

- Managing Business Requirement for Max Life's main Policy admin systems (Ingenium / Collection Management System / Commissions Management System)

- Provide consultancy to business for their IT needs both compliance related as well as operational efficiency related.

- End to end responsibility and ownership of solutions from Designing till their implementation (done in Project Mode)

- Post Productionization Issue Resolution

- Knowledge Management within the team and stakeholders

- Responsible for healthy Relationship with end users or their IT SPOCs

- Responsible for building and managing vibrant processes and making sure teams are consciously adhering to Processes

- Responsible for building knowledgeable and strong team

Key Responsibilities :

Managing Business Requirements :

- Tracking Business's IT Requirements and regular status updates (Comprehensive Policy Admin Tracker)

- User Expectations Management on estimated delivery timelines

Business Consultancy :

- Partner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions

- Analyze existing business processes to understand Business's need to improve operational efficiency

Solutions Implementation :

- Responsible for business requirement gathering, detailed analysis of the Business Requirements from functional and technical standpoint. Detailed understanding of processes from functional and technical standpoint must.

- Responsible for documenting the functional requirements / change requests and work with the business contact points for finalization and sign offs

- Responsible for preparing comprehensive test plans and thorough testing of the system, keeping the business users involved in the UAT

- Interface between Business users and Technology Vendors to drive the Functional Requirements, provide timely resolutions on defects, raise change requests if necessary

- Work with Production Support teams to solutionize Production Defects as well as provide SME consultancy to support staff

- Send regular status updates on various activities to various stakeholders and keep them engaged

- To maintain a healthy working relationship with the business users and other members of the IT Team

Desired qualification and experience :

- 6-8 year of relevant experience and Should be working or should have worked with large reputed organizations

- Knowledge of system architecture will be a distinct advantage.

- Should have managed at large size projects in a technology organization

- Must have worked in Insurance services domain

Measures of Success :

Execution measures :

- Adherence to project plan and schedule

- Quality of project deliverables

User satisfaction measures :

- Business users should be satisfied with the tracking of the various projects

Key competencies/skills required :

- Good Communication Skills

- Insurance Knowledge

- Process Orientation