Transitions Manager   Roles and Responsibilities:  - Leading, designing, planning and execution of internal or external projects, initiatives, feasibility studies, change requests and process migrations  - Be the single point of contact, communicate to, constructively influence, negotiate and work with internal and external stakeholders including clients, vendors, consultants, business operations, sales/business development/CRM and other support functions at all levels for the above  - Plan, organize, mitigate risks and manage issues proactively towards delivering projects to meet business goals including costs, timeline, service levels and process improvements  - Conduct and/or be part of review meetings, presentations, onshore and offshore workshops and client visits. Provide timely and accurate reporting and feedback of results both prior, during and after Transition implementation, managing/escalating issues whereever necessary.  - Understand, deploy and improve/evolve project management methodologies to manage transitions and other activities as mentioned. This would include extensive documentation and other tools/technologies, as necessary  - Engages in special projects from time to time on a need basis, such as pre sales support, proposal response management etc.  Required skills:  - Good oral and written communication & good listening skills  - Good interpersonal and influencing skills & open to developing negotiation skills  - Assertive with an open, fair and positive can-do attitude  - An open-minded approach to new ideas, practices and methods  - Result oriented, vested in continuous learning and open to constructive feedback  - Crisis, conflict management and issues management skills, preferable  - Eye-for-detail preferably with an appreciation of potential strategic imperatives  - Ability to work in a fast paced and challenging / multi-dimensional environment   - Planning and organizing skills, analytical aptitude & problem solving skills  - Good knowledge of working with MS office tools (Powerpoint/Word/Excel)  - Past project management experience/certifications, preferable

Chennai

Manager - Transitions - BPO 

Manager - Transitions - BPO  ,Job Description for Manager - Transitions - BPO  in RGF Professional Recruitment India in  Chennai for (6-10) years of experience. Apply Now!

Job Description for Manager - Transitions - BPO  in RGF Professional Recruitment India in  Chennai for (6-10) years of experience. Apply Now!