Manager/SME - i-Procurement Global - BPO

Department: Finance

Job Title - i-Procurement Global Subject Matter Expert. - CANDIDATE SHOULD HAVE HANDS-ON EXPERIENCE IN iPROCUREMENT TOOL to be eligible for this role

Role - Business ownership of the CPA Global Oracle i-Procurement tool and process

Reporting To: Global Head of Procurement

Direct Reports:. None

Principal Purpose of the Job:

- Reporting to the Global Head of Procurement the i-Procurement Global Administrator will be responsible for the identification and implementation of best practice use of the Oracle i-Procurement tool, to ensure that CPAG makes best use of the tool deployed through bringing on supplier catalogues, smart-forms and punch-out. The individual will also help train local office managers as local super users while remaining the ultimate super-user across the company. The person will also help collate and prepare procurement reports from the system to allow procurement to monitor supplier spend and performance objectively.

Main Accountabilities:

1. Supplier registration and maintenance.

- Receipt of new supplier requests and quality check that details are correct

- Adding new suppliers to i-procurement as requested

- Removal or mothballing of suppliers on system as requested

- Supporting procurement in rationalising suppliers on system to create the preferred suppliers list (PSL)

- Reviewing supplier’s details as requested

- Produce reports to the Steering Group on new/removed suppliers

2. Catalogue management and maintenance

Creation of new supplier catalogues on system as identified by procurement

- Ensuring that pricing and content in catalogues is maintained correctly

- Deletion of catalogues if no longer required

- Dealing with any queries from suppliers or users regarding catalogue content

3. User access control.

- Receive requests from the business for access to the system as users or authorisers

- Ensure that staff are set up appropriately within the system to access those areas only that they require access to

- Set up and maintain authorisers with the correct authorisation limits within the system

- Control delegation for authorisers

- Remove access from users as part of leaver process or as requested

4. Process ownership and development.

- Own all i-Procurement related documentation on the quality library

- Engage with Oracle user groups for best practice education

- Take responsibility for identification of any new user requirements

- Propose system changes to the Steering Group

- Own changes to the i-Procurement system

- Ensure full and effective integration of Oracle i-Procurement with Oracle Financials as part of a fully integrated and holistic P2P process

- Seek continual improvement of the system

- Produce reports for Steering Group on system usage and any issues identified

5. User training.

- Maintain training online and other training material

- Support training to Super Users via webinars and other training material

- Provide training materials to Super Users for training of other users

6. User communication.

- Communicate any changes or system updates to users

- Update Super Users with new suppliers or other catalogue changes

- Produce regular newsletters for users a

Interfaces:

- All i-Procurement users in CPAG

- All CPAG approved suppliers

- IT Oracle Subject Matter Expert

- Accounts Payable Team

- Procurement Team

- Global Office Managers

- External consultants as required

Other Responsibilities:

7. Procurement process reporting.

- Preparation of procurement performance reports

- Analysis of reports with recommendations

- Dissemination of reports to key stakeholders

8. Supplier Performance reporting.

- Collation of key supplier performance results

- Preparation of key supplier reports

- Identification of trends and recommendations

- Production of risk assessments for key suppliers

9. Market analysis.

- Support Procurement in preparation of market reports for RFPs

- Review of market intelligence for key supplier markets

- Preparation of market reports for key markets

- Due diligence on key suppliers, current and potential

- Prepare reports on key suppliers for management

10. Contract administration.

- Ensure contracts are lodged and stored on contracts database or other supplier contract repository

- Maintain register of contract on database with particular reference to renewal dates

- Produce pipeline report of contracts to be renewed

Skills/ Experience Required:

- Expertise knowledge in using Oracle i-Procurement for at least 8 years

- At least 3 years’ experience of establishing and running an Oracle i-Procurement system in a global organization

- Knowledge of creation and maintenance of supplier catalogues.

- Ability to set up punch-out on Oracle i-Procurement and understand what is required for both parties

- Analytical skills to identify improvement opportunities not only with the system but also in how the system is being used

Eligibility Criteria:

Required behaviours/Competencies

- Good communication skill in English, both written and Oral

- Excellent interpersonal skills to build relationships with colleagues and suppliers who may be located not only in different countries but in different continents

- Coaching and mentoring skills to help develop other CPAG global staff as super-users to support the tool locally

- Self-starter – able to operate independently and on own initiative

- Logical thinker, able to define best practice for CPAG

- Change agent – once better practice has been identified can develop a plan to make the change happen.

This opportunity is with one of the leaders in IP mgmt company - 40yrs old - UK based organisation -

Location - Noida

Budget - Open for candidate with strong knowledge in iProcurement module