Salary offered: 10 - 15 LPA  Should have experience of driving process improvement / excellence projects in multiple industries and domains  Roles and Responsibilities :  - Drive implementation of QMS models like ISO 9001/EFQM/COPC/ESCM etc. across the organization and in various client accounts  - Drive implementation of Process improvements through Lean/Six Sigma and PDCA  - Responsible for Project governance including identification, approval of project charters, tracking of project status, effective closure of projects and delivery of targeted financial and metric benefits  - Periodic reporting to management on improvements achieved.  - Mentor Process improvement projects to successful closure to achieve targeted improvements and financial benefits  - Identify and develop end-to-end process transformation opportunities and strategic profit improvement initiatives  - Lead new process design (Designing As-is and To-be Process Mapping) and propose alternate business process designs   - Promote and govern sharing of best practices from other locations/processes to improve process performance  - Design and Impart training Operational Excellence Tools (5S, RCA, Lean, Six sigma, Standard Work, Continuous Improvement, Tiered Accountability & GEMBA) to BBs, GBs and YBs and others and evaluate training effectiveness  - Support & guide staff on quality related projects as a part of their career development plans.   - Lead Tech M efforts towards preparation for quality related audits both internal as well as external   Applicant's Specifications & Qualification :  - Graduation/Post Graduation (any discipline) with 6 - 10 years of experience of working in an International/Domestic BPO/KPO  - Should be open to work 24/7  - Lead assessor in ISO 9001 with implementation experience in BPO/KPO  - Expertise to QMS models like COPC/EFQM/ESCM   - Six Sigma Black/Belt Master Black Belt certified with at least 8-10 projects lead individually  - Hands on experience in 5S, RCA, Lean, Six sigma, Standard Work, Continuous Improvement, Tiered Accountability & GEMBA  - Strong business acumen and the ability to develop and deliver rigorous financial and/or statistical analysis to quantify business case scenarios, options and risks  - Ability to view the issues end-to-end and develop RCA and corrective action plans with tangible results.  - Demonstrate excellent communication skills, ability to present ideas and solutions in a logical and articulate manner with the self-confidence to work with Senior Executives  - Ability to work within challenging environment with tight delivery timelines; Self-motivated Team player and a proven leader  - Out of the box thinker to develop tools and processes for best utilization of resources.  - Ability to manage Internal and external clients; Strong conflict management skills.  - Self-motivated Team player and a proven leader  - Excellent skills on Excel/Quality Tools / Data Analysis /Minitab/Analytical Skills / Reporting

Hyderabad

Manager/Senior Manager - Quality - Corporate Process Excellence - BPO 

Manager/Senior Manager - Quality - Corporate Process Excellence - BPO  ,Job Description for Manager/Senior Manager - Quality - Corporate Process Excellence - BPO  in ABC Consultants in  Hyderabad for (6-10) years of experience. Apply Now!

Job Description for Manager/Senior Manager - Quality - Corporate Process Excellence - BPO  in ABC Consultants in  Hyderabad for (6-10) years of experience. Apply Now!