Designation : Manager / Sr. Manager - HR Operations  Reporting To : Head HR Shared Services  Location : Thane  Experience : 6-10 yrs  Job Purpose :  Lead and manage end-to-end employee life cycle transactions which includes On-Boarding to Off-Boarding process to deliver best in class employee experience. Manage HR Reporting and Analytics.  Key Responsibilities :  - Leads HR operations/shared services and HR Analytics  - Identifies customer impacting issues, work out and implement solutions and process improvements to increase customer satisfaction rate. Participates in cross-functional process improvement initiatives  - Drive process improvements to enhance the operational efficiency. Understand and effectively utilizing resources provided by internal systems, departments, policies, and procedures  - Investigates discrepancies, finding and implementing solutions  - Responds to escalations, providing root cause analysis and recommendation. Develops remediation plan and drives to resolution with minimal guidance from Manager  - Lead and develop Associates and Specialists; responsible for the overall direction, performance management, coordination and evaluation of the team and manage the team and ensure high service delivery and execution  - Ensure smooth and seamless delivery of all HR Operations processes  - Digitization of employee files - Initiate and maintain  - Adhere to HR statutory compliance  - Oversee End to End HR operations internal and external audits  - Be escalation contact for all employee operational queries and grievances  - Generating various data cuts, reports and analytics for HR and for business review.  - Submit monthly, quarterly, annual reports related to headcount, cost, and attrition.  - Manage annual budget exercise and its monthly monitoring  - Partner with the technology and BHR team for digitization of various HR Operations processes.  Qualification : PG/MBA HR  Required Skills and abilities :  - Good systems knowledge. Experience in one or more of following systems - PeopleSoft, Oracle, SAP, Success Factors or other HR management and Payroll systems.  - Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards  - Excellent verbal and written communication skills  - Strong attention to detail and organizational skills  - Strong judgment and instincts. Ability to manage escalations to resolution  - Ability to prioritize in complex, fast-paced environment. Ability to audit self and others for a very high level of accuracy  - Ability to develop internal and external facing analytics to drive change within the organization and support departmental goals  Alpana Bagwe Senior Analyst - HCS, Vitasta Consutting Pvt

Mumbai

Others

Manager/Senior Manager - HR Operations - Shared Services 

Manager/Senior Manager - HR Operations - Shared Services  ,Job Description for Manager/Senior Manager - HR Operations - Shared Services  in Vitasta Consulting Pvt. Ltd. in  Mumbai Others for (12-14) years of experience. Apply Now!

Job Description for Manager/Senior Manager - HR Operations - Shared Services  in Vitasta Consulting Pvt. Ltd. in  Mumbai Others for (12-14) years of experience. Apply Now!