Manager - Reporting & Analyitcs - Mystery Shopping Firm

Our client is a consumer research firm focused on new age mystery shopping and works with some of the best brands in India. Their mobile platform powers brands to improve their customer experience and revenue. With technology at the core, they help their clients effectively execute and monitor their brand experience.

With over 250 clients across industries and operations in over 2000 locations across India, the Middle East and the Far East, they are the leading organisation in their industry in India. Their vision is to help brands provide best customer experience to each customer and penetrate their practices to the last mile, every time. Their clients are leading retailers across verticals and they have ambitious plans to grow rapidly.

Leading investors like IndiaQuotient, Blume Ventures and The Morpheus have backed them.

As a reporting and Analytics manager, you will drive client engagement and help clients make use of the data that the research throws up. You will be expected to create compelling presentations that summarise the research data findings, and you will be expected to derive trends and share recommendations on the basis of the data derived from the research. Your role includes the following :

Derive insights from data analysis

Identify opportunities, gaps and solutions from the data

Conduct research on client business

Drive strategic use of data

Drive change from feedback

Prepare world class reports and presentations for the client to help them get a holistic picture of the research output

Candidate Profile:

Should possess excellent communication skills Verbal as well as written.

Should have strong presentation making skills

Someone from marketing research background preferred

Excellent analysis and critical thinking skills

Ability to manage and deliver multiple projects at the same time.

Ability to build the client relationship for long-term partnership

Knowledge of Data analysis and MIS reporting

Tier 1 B school Preferred

Preferably someone who is working in KPO/ Research/ Analytics companies and has experience in making ppts