Mandatory:   - Black Belt Certified- 2 BB Completed. 4/5 GB Completed   Skills:   - Driving Six Sigma and Lean Deployment   - Driving QNS for the aligned area   - Driving SLA adherence / Customer CTQ ensuring all parameters are met and corrective and preventive actions are taken   - Driving VOC/ CSAT / NPS actionable across the team and maintain/improve the scores   - Driving inputs from VOC/ CSAT / NPS for improvements   - Contribute and present in client/customer reviews/meetings   - Adhere to compliance to Quality standards (ISO)   - Do goal setting with the team and ensure effective and measurable reviews and feedback mechanisms (MRM, Operations-review, dashboards, BQC’s)   - Follow appraisal and feedback mechanism   - Driving Continuous Improvement projects   - Initiate and best practice sharing across the team   - Driving people development by aligning to the Quality DNA program   - Driving culture of data based decision making   - Insurance Domain Knowledge Preferred   Experience : Both Lean & Six Sigma   - Good Communication Skills   - Team Management Role   Contact Rekha: 044-43443707

Chennai

Pune

Manager - Quality/Six Sigma/Lean/Blackbelt 

Manager - Quality/Six Sigma/Lean/Blackbelt  ,Job Description for Manager - Quality/Six Sigma/Lean/Blackbelt  in Global Professional Services in  Chennai Pune for (7-10) years of experience. Apply Now!

Job Description for Manager - Quality/Six Sigma/Lean/Blackbelt  in Global Professional Services in  Chennai Pune for (7-10) years of experience. Apply Now!