Manager - Operations - eCommerce

Openings with one of our client into e-commerce domain

Job location : Chennai

Looking for candidates into operation and someone who has set up a process right from the scratch

Role & Responsibility :

You will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Company Catalog, works with vendors to ensure a reliable and operationally effective flow of products, and interact directly with Company internal customers across the globe (US, Canada, France, Germany, UK, China and Japan) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good.

Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members.

- Work with vendors to ensure a reliable and operationally effective flow of products

- Work with vendors to increase improve processes and reduce order discrepancies

- Partner with vendors to ensure vendor compliance and scalable communication processes

- Troubleshoot and drive resolutions with Vendors to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure vendor compliances and scalable communication processes

- Work with various internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect vendor management workflows

- Participate in manufacturer and vendor reviews; drive vendor scorecard excellence

Rashmi