Manager - Operation & Strategy - Online Startup - IIT/NIT

Role description:

The Operations and Strategy Manager is responsible for providing Strategic leadership to the Data Collection/Sales Team across the nation. This includes:

- Designing optimised process flows to develop processes around data collection/sales/marketing activities.

- Mapping and controlling the overall company strategy by defining and tracking targets/ incentives, overseeing budgets and expenditure, honing data collection/ sales processes and continuously optimising tasks.

- Defining timelines/targets/ incentives with a strong focus on KPIs for the Data Collection/Sales Team. Analyse and evaluate the effectiveness of sales, data collection methods, costs and results, against the Operational Plan.

- Rolling out standard training materials for all recruits into Data Collection/ Sales across India.

- Work in- hand with the Data Scientist/ Business Analyst to project the best operational processes. Also, work with the Digital Marketing/ Brand Manager to ensure alignment with marketing strategy, processes.

- Improving operational effectiveness and define operating plans, processes and procedures, while working with the existing City Heads to align more focus on quality data collection/sales support and mentoring.

- Carry out competitive analysis and market sizing for new opportunities.

- Reporting directly to the existing CBO.