Manage relationship with internal customers to ensure buy in for all TED initiatives  Performance Management : Driving performance Management for the Business Unit/s through the operations team. This includes the confirmation and annual appraisals and performance improvement programmes as needed by the business unit/s.   Internal Growth Process : End to end ownership of the internal job posting process. This covers posting jobs, designing and administering selection rounds   Policy and process implementation : Communication of rationale and interpretation, ensuring policy implementation by businesses.  Attrition control : Conceptualizing action plans based on trends and feedback in consultation with business.  Employee Satisfaction Initiatives : Analysis of survey results, formulating actionable based on the same in consultation with business. Ensuring communication and implementation.  Grievance handling and disciplinary actions :   - Interaction and coordination with other functions for interventions for employee issues when needed.  - Drive Site level initiatives: driving employee engagement initiatives for the site.  - Employee engagement initiatives like formal one on ones, Skips, New Manager Assimilations (NMA's) Training Sessions for new Supervisors.  - Internal HR Process improvement through Lean and GB projects.  Experience :  - 8+ years- experience in operations HR and managing large number of employees, preferably in an organization which is high on customer orientation & delivery  - Should be open for UK shift

Mumbai

Manager - HR Business Partner - BPO 

Manager - HR Business Partner - BPO  ,Job Description for Manager - HR Business Partner - BPO  in Prowess Services in  Mumbai for (8-10) years of experience. Apply Now!

Job Description for Manager - HR Business Partner - BPO  in Prowess Services in  Mumbai for (8-10) years of experience. Apply Now!