Manager - HR Business Partner - BPO

We have opening for Manager-HRBP at Powai location

8+ years experience in operations HR and managing large number of employees, preferably in an organization which is high on customer orientation & delivery. Mandate Full Time MBA

- Should be open for UK shift

JD:

Manage relationship with internal customers to ensure buy in for all TED initiatives

- Performance Management - Driving performance Management for the Business Unit/s through the operations team. This includes the confirmation and annual appraisals and performance improvement programmes as needed by the business unit/s.

- Internal Growth Process: End to end ownership of the internal job posting process. This covers posting jobs, designing and administering selection rounds.

- Policy and process implementation- Communication of rationale and interpretation, ensuring policy implementation by businesses.

- Attrition control - Conceptualizing action plans based on trends and feedback in consultation with business.

- Employee Satisfaction Initiatives - Analysis of survey results, formulating actionables based on the same in consultation with business. Ensuring communication and implementation.

- Grievance handling and disciplinary actions: interaction and coordination with other functions for interventions for employee issues when needed.

- Drive Site level initiatives: driving employee engagement initiatives for the site.

- Employee engagement initiatives like formal one on ones, Skips, New Manager Assimilations (NMA's) Training Sessions for new Supervisors.

- Internal HR Process improvement through Lean and GB projects.

Updates himself regularly with Company policies on Information Security Management System.

- Ensure subordinates are aware of Company policies, in particular those on Information Security.

- Ensure adherence to legal & regulatory requirements as applicable to the nature of work.

- Ensure Teams Adhere to legal & regulatory requirements as applicable to the nature of work.

- Ensure adherence to the Contractual Requirements of the Process/Function.

- Encourage Teams Report Security Incidents.

- Ensure Compliance and Security Trainings for Teams are conducted periodically.

- Cooperate with Compliance and Security officers with Security Investigations.

Yashaswini Salvi
Genetic Callnet
8879240022