Candidate(s) who have passed out their full time MBA's from IIM's, IIT Mumbai / IIT Delhi / JBIMS, NITIE, NMIMS Mumbai / Bangalore / Hyderabad, MDI Gurgoan / SP Jain / XIMB Bhubaneshwar / IIFT Delhi / IIFT Kolkatta / FMS Delhi / SIBM Pune in the year 2013 - 2014 can only apply for the below mentioned role(s).   Assigning & reviewing team activities pertaining to Complaints.   - Monitoring quality & TAT for all Complaint.   - Communications to be in sync with the Complaint Policy, defined guidelines & timelines   - Understand the customer grievance requirements and facilitate stakeholder approvals, where required Handling Escalation received from various source like Chairman Office, MD Office, Senior Management, Advocate notice, from various websites like Akosha Website, Consumer complaints and so on.   - Ensure Compliance by team as per defined processes and timelines   - Suggest/initiate/drive communication & processes to increase customer satisfaction, engagement levels, cost reduction, etc.   - Contribute to projects where service communication is involved.

Hyderabad

Manager - Grievance Redressal - BFSI - IIM/IIT/JBIMS/NITIE 

Manager - Grievance Redressal - BFSI - IIM/IIT/JBIMS/NITIE  ,Job Description for Manager - Grievance Redressal - BFSI - IIM/IIT/JBIMS/NITIE  in Head Hunters in  Hyderabad for (1-2) years of experience. Apply Now!

Job Description for Manager - Grievance Redressal - BFSI - IIM/IIT/JBIMS/NITIE  in Head Hunters in  Hyderabad for (1-2) years of experience. Apply Now!