MakeMyTrip.com - Senior Executive/Deputy Manager - Outbound Product Development - WalkIn

Walk-In Drive on : 25th September

Time - 10 :00 am -12:00 pm

Address - MakeMyTrip, 19th Flr. DLF Building 5, Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, Haryana 122022

Contact Person - Noopur Walia

Job Title : Outbound Product Development

Function: Product Development

Location: Gurgaon

CORE PURPOSE OF THE JOB :

- The objective of this role is to manage the entire product line life cycle from strategic planning to execution.

AREAS OF RESPONSIBILITY (AOR) :

- To create holiday travel products based upon deep dive into consumer insights/needs based on various critical pointers like experience sought average spending capacity, food and travel preferences etc.

- To manage costs through operating efficiencies and product innovation

- To manage Revenue by taking pricing decisions and utilizing forecasting tools.

- To use technology-based tools to promote ease of selling among the sales channels

- Cross-functional interaction to drive destination agenda with multiple functions like Contracting, Marketing, Finance, and Sales, etc.

- To provide the sales team with the necessary expertise to enable them to sell the product.

SUCCESS INDICATORS :

- Increased Revenue

- Improvement in customer experience matrices - NPS

- Optimization of costs.

- Developing packages as per the current market requirements.

- Content - QC and updation

- Coordination with channel and Operations

Internal (i.e. colleagues, other business units) :

- Holiday Contracting Team

- Marketing Team

- Finance Team

- Sales Team

- Operations team

- Alliances team

External (i.e. suppliers, customers, service providers ) :

- Tourism Boards

- Customers

- Tour Managers (If applicable to the destination)

RELEVANT EXPERIENCE :

- 3 - 5 years of experience in the travel/e-commerce Industry.

- In-depth knowledge of destinations preferred but not mandatory

- Experience in working with a cross-functional team is desirable

COMPETENCIES REQUIRED :

FUNCTIONAL COMPETENCIES :

- Knowledge of Basic Excel Skills.

- Strong analytical and organizational skills.

- Good Communication Skills both written and verbal

Behavioral COMPETENCIES :

- Drive for results

- Attention to Detail

- Team Player

- Creative

- Flexibility to Travel