Revenue Targets : Overall, responsible for ensuring that order booking and other sales target of 5Mn$
Client Relationship : Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the client and ensuring highest levels of service from all products of Comviva
Collections : Overall, responsibility of ensuring collections and payments in the region
Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales . . . Forecasting etc are adhered to in the region
Account Management : Build Account Management & Solution selling in the region.
Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of Comviva (PU, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground.
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