Maersk Group has five core businesses which include Maersk Line, APM Terminals, Maersk Oil and Maersk Drilling and Services and Other Shipping. Through these companies and several others, the Group employs roughly 89,000 people and generated 47 billion US dollars in revenue in 2013. When the Global Service Centres (GSC) was established in 1999, the main focus was to provide off shoring opportunities and solutions to the shipping and logistics business units of the Maersk Group, particularly for Maersk Line. But as the GSCs- competencies grew, other business units of the Group also started migrating their processes to the Global Service Centres. The GSCs are located in Manila, Philippines; Chengdu, China; and Pune, Chennai, Mumbai in India handling the service delivery and business relationship management for Maersk Group business units.  We have a current Opening for Team Leader, Operations  Purpose/Summary:  - Ensure the effective management both in terms of business objectives and the personal and professional development of direct reports  - Ensuring fair and transparent performance appraisals  - To ensure that the global process is followed in full accordance with the governance and accountability model  - Ensuring that team works towards goal of - Zero Error - Zero Queue-   - Team level communication with internal and external customers  - Empowering, motivating and keeping the individual contributors focused  - Drives APM Values and continuous improvement mind-set along with the Cultural Amplifiers  - Ensure the correct and continuous focus by direct reports on managing the process measures under their control and ensuring vigorous and effective root cause analysis / action   Key Responsibilities :   - Performance Management  - Communication /Mail Management   - SLA Management /Reporting Related  - Team Management / People Management  - Continuous Development  - Planning and Administration  - Values Based  Skills Required :  - People management skills  - Understanding of process excellence initiatives & - Six Sigma- process management.  - Good process knowledge of Cargo execution process  - Good inter-personal and communication skills  - Have Leadership and motivating skills  - Visual Factory Trainings  - Understanding of - Forecasting Methods-   - Training on Soft Skills, Strong familiarity with the business needs and Team management.  - Engage with customer to understand business needs and agree upon next step  - Problem Solving and Analytical  Experience : 6 - 9 Years  Location : Mumbai - Airoli

Mumbai

Maersk - Team Leader - Operations 

Maersk - Team Leader - Operations  ,Job Description for Maersk - Team Leader - Operations  in Maersk Global Service Centres in  Mumbai for (6-9) years of experience. Apply Now!

Job Description for Maersk - Team Leader - Operations  in Maersk Global Service Centres in  Mumbai for (6-9) years of experience. Apply Now!