Title- Lead Training Manager

Experience-Minimum 12 years of customer service industry experience out of which preferably 3 years in training

Company- one of the education companies of a big group

CTC- Negotiable

Location- Gurgaon

Education Qualification:

1.Grad/Post Grad/MBA/PGDBM

2.Certifications in the training domain

Responsibilities:

- Ensuring high quality training delivery in the

Soft skills

Trainer Development

- Skill development of the Trainers/ Sr. Trainers

- Ability to conduct high quality TOTs in the domain

- Coaching and Mentoring of the trainers in the domain

- Implementing periodic and regular refresher training for the Trainers

- Work along with the Training on taking timely actions

- Content development/ Quality Check

3.Ability to deliver training programme as per Client requirements

Client Management

Involvement in pre-sales activities

Skills & Preferences:

- Excellent communication and writing skills

- Training delivery skills

- Ability to connect through words

- Good public speaking ability

- Pleasant personality

- Good presentation skills

- Interpersonal Skills

- Team Management

- Planning and Implementation

- Good knowledge of computers (MS Office)

Please send your CV’s to shweta.singh@abcconsultants.in

Shweta Singh | Research Associate | Education
909 Hemkunt Tower, 98 Nehru Place, New Delhi-110 019
www.abcconsultants.in