Lead - Operations - Pharma

Acting as the Project Manager for key initiatives led by the Business Head, the incumbent will act as owner of key business processes, viz. S&OP and Innovation Processes

Responsibilities:

- Operations Lead to the Business Head

The incumbent will be expected to assist / facilitate the functioning of the Consumer Healthcare-Head's office. The work involved shall include, but not be limited to the following -

Tracking of key business performance on:

- Sales programs and performance

- Marketing effort and status of activities

- Supply Chain monitoring

- Other operational aspects

- Supporting the business head with review of key business processes

Process Leader for S&OP and Innovation processes:

- Leading the implementation of the above processes

- Alerting the business head on the progress and watch-outs

- Understanding and highlighting improvements & optimization in processes

- Identifying important information to escalate within the Organization

- Assisting in monitoring of Budgets along with the CFO of the Consumer Healthcare business -

- Liaising with the Finance function for timely review and monitoring of P&L

- Assisting the Business head and planning for funding requirements

Assisting in the setup and implementation of Governance processes:

- Designing & implementing governance processes for the Consumer Healthcare business segment, including -

i. Reviews by members of the Board / top management / functional heads etc.

ii. Control systems at the boundary of the consumer healthcare organization (where interactions / transactions with external entities are involved)

- Development of agenda, decks and pre-reads for meetings of the Board and keeping a record of minutes with the help of the Company Secretary

Liaising with and developing communication for, internal and external stakeholders as required, including but not limited to -

- Regulators

- Company secretary

- PR Agencies

Project Manager for key initiatives led by the Business head:

Planning the all-India roll out of the business, using -

- Inputs from Sales, marketing, R&D, finance and other teams within the organisation

- Excellent understanding of on-the-ground practicalities and constraints

Implementing the all-India roll out, including -

- Acting as a single point-of-contact for all stakeholders in the launch / roll-out of business

- Developing a critical path schedule / Gantt chart with inputs from multi-functional stakeholders

- Initiating action on items by respective teams and following up on results

- Critically reviewing key decisions along the way (eg. appointment of agencies, other choices affecting the time and manner of roll out)

- Ensuring all key wheels are moving in tandem in the project via following up with Functional Leaders (i.e. Recruitment of sales force, Appointment of Stockists, Marketing programs, etc.)

- Ensuring proper communication to key stakeholders on the progress and watch-outs

De-bottle necking and problem-fixing -

- Updating / monitoring of any issues / barriers

- Holding meetings / interfacing with key stakeholders to resolve issues

- Ensuring the buy-in of various stakeholders to key decisions

Education & Experience Requirements:

a) Educational Background:

- Should hold an MBA from one of the top B-schools in India / abroad

b) Work Experience:

- 8-10 years of post MBA experience in a leading consulting firm / similar operations role

- Experience of managing a complex project in the last three years

Key Skill-sets:

- Should be a team player with the ability to network both internally and externally

- Strong analytical skills

- Ability to maintain balance and perform pro-actively in stressful situations

- Strong process orientation

- Good understanding of finance and numbers - comfortable computing and interpreting key financial metrics such as profitability, cash flow, NPV / IRRs, working capital, funding need etc.

- Excellent grip on MS Office, including MS Project

- Eye for detailing and ability to identify and maneuver practicalities

- Good documentation and reporting skills