Department/Section : Operations  Location : IQBO Chennai  Job Title : Team Lead - Operations  Reports To : Team Manager - Operations   Company Profile :  - IQ BackOffice is a leading finance, accounting and human resources outsourcing company,offering 99.97% accuracy and up to 68% savings to companies around the globe. We deliver customized solutions for transactional activities such as accounts payable, accounts receivable and payroll, plus general accounting and financial statement preparation to create a complete finance and accounting solution.  - IQ BackOffice is an Ayala Corporation company with offices in Los Angeles, California; Manila,Philippines and Chennai, India. We started as the Shared Services unit of the Ayala Group of Companies in the Philippines, and are one of Oracle Corporation's selected worldwide business process outsourcing partners. In 2011, IQ BackOffice processed 1.7 million financial transactions, worth approximately $10 billion, and provided human resources services to more than 45,000 employees.  Work Experience Requirements :  - Should have 5 to 8 years of experience in Accounts Payable process  - Should have handled a team of 10+ members  - Experience in the use ERP/Accounting systems  - Should have been a team leader(in papers) for 1+ years  - Creation or amendment of process document(SOP) should be an added advantage  Duties And Responsibilities :  Supervises the day-to-day activities of the team :  - Determines work volume and assigns the appropriate team member to ensure that account priorities and SLAs are met satisfactorily.  - Manages the team's production capacity by monitoring Leave availment and other attendance related factors, schedule, early recommendation of extended hours of work to immediate supervisor, work with other support teams such as HR, IT and Admin on other company activities.  - Manages team performance ensuring production metrics are met and Company policies are complied with. Provides coaching to team members whose performance requires improvement  - Identify the group's staffing needs and make prompt recommendations to the Unit Supervisor.  - Ensures that client rules are documented, up to date in terms of new instructions and are readily available for the team members to refer to. Provide guidance to the team in resolving procedural and instructional issues. Escalates to client support/client instances where the rules failed to cover, ambiguity in the application of the rule and rules requiring further clarification.  - Coordinates with HR on the training and performance of new hires.  - Conducts account specific training for new hires and joinees.  - Provides the team with an appropriate working environment by ensuring that support tools are available in terms of application, log ins, a functional workstation and making sure that the work area is tidy and clean.  - Communicates with the team: conducts Daily/Weekly/Monthly Team Meetings  - Identifies opportunities for improvement through process reviews, evaluation, formulation and implementation of procedures and tools aimed to enhance efficiency.  - Attending Review Calls with Clients and handling Client escalations.  - Develops and submits the MIS Reports, Batch Trackers, Weekly Reports, Daily Reconciliation Reports and Project Summary Reports to the Management. Provide management with project status updates, feedback and appropriate reporting on key process focused objectives.  - Completion of various special projects and assignments as assigned.  - Support company initiated programs and activities ensuring active participation from team.  Education Requirements :  - Any graduate or post-graduate of Finance, Accounting, Business Management or related courses.  Other Requirements :  - Excellent English communication skills.  - Willing to work in shifts  - Background in quality concepts preferred  - Proficient in MS Office Suite especially Excel  - Excellent understanding of Accounting principles, practices and procedures.  Building a Successful Team :   - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals  Coaching :   - Positive timely guidance and feedback to help others strengthen specific knowledge/ skill areas needed to accomplish a task or solve a problem.  Continuous Learning :   - Actively identifying new areas for learning: regularly creating and taking advantage of learning opportunities: using newly gained knowledge and skill on the job and learning through their application.  Impact :   - Creating a good first impression, commanding attention and respect, showing an air of confidence.  Innovation :   - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.  Planning and Organizing :   - Establishing courses of action for self and others to ensure that work is completed efficiently.

Chennai

IQ BackOffice - Team Lead - Operations - Accounts Payable Process   

IQ BackOffice - Team Lead - Operations - Accounts Payable Process    ,Job Description for IQ BackOffice - Team Lead - Operations - Accounts Payable Process    in IQBackoffice in  Chennai for (5-8) years of experience. Apply Now!

Job Description for IQ BackOffice - Team Lead - Operations - Accounts Payable Process    in IQBackoffice in  Chennai for (5-8) years of experience. Apply Now!