Position : Manager Quality  Job Location : Noida  Shift Timings : 9 AM to 6 PM   Experience : Minimum 2 year experience in AM/ TL profile & 5+ years in service industry  About IndiaMART :  - IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Buyers typically gain access to a wider marketplace; diverse portfolios of quality products to choose from and tap a one-stop-shop which caters to all their specific requirements, thereby aiding the discerning buyer make well-informed choices!   - IndiaMART offers a platform and tools to over 2.5 crore buyers to search from over 2.8 crore products and get connected with over 21 lakh reliable and competitive suppliers. Founded in 1996, the company's mission is to make doing businesses, easy. IndiaMART has been the proud recipient of the Red Herring 100 Asia Award in 2008, as one of the top promising Asian companies driving the future of technology.   - Led by innovation and backed by experience, the company introduced a pioneering service in 2012 called Buy Leads.   - The commitment to bring affordable and low-cost solutions to the SMEs laid the foundation for this low-cost solution, which was bestowed with the Manthan Award in 2013 under the E-business and Financial Inclusion Category. In association with ET Now, IndiaMART launched Leaders of Tomorrow Awards in 2010 to honor the most promising entrepreneurs in the Indian MSME space across different categories.   - Started with 25,000 nominations which were received in 2010, the Awards received over 1,00,000 nominations from all across the country in 2014. Moreover, with an aim to highlight different challenges faced by SMEs across different cities, and discuss their growth opportunities, IndiaMART launched Emerging Business Forum in 2009 in association with Zee Business. The forum travels to different identified cities before concluding into the grand finale.   - IndiaMART has over 3100 employees located across 55+ offices in the country, and with customers spanning across 200 nations. Its existing investors include Intel Capital and Bennett, Coleman Co. Ltd.  Position Description :  - The Position Holder is expected to lead a team of Quality Analysts, and audit different checkpoints in the entire customer life cycle. H/She will be responsible to highlight defects, areas of improvement on a regular basis. H/She will be responsible for meeting various stakeholders and identify and implement action plans basis the audit findings.   Job Description :  - Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes  - Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements  - Should liaison with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements  - Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement  - Ensuring Internal and External Quality metrics are being met  - Problem solving and developing innovative solution  - Assisting Special Projects and performing other duties as assigned  - Driving ROI / Value Added approach  - Manage the Quality Team and allocate responsibilities  - Conduct regular Audits and Checks on the team and Quality Assurance  - Maintain Schedule of the daily routine, Prepare MIS and other reports  Knowledge & Skills :  - Strong engagement, communication, presentation and inter-personal skills  - Should have good documentation skills - Word, Excel, Power Point & Visio  - Six Sigma Green Belt Trained/ Certified  Attitude & Behavior :  - Ability to work with big/emerging and established brands  - Goal oriented relentless hunter  - Ability to wear multiple hats- sales/service/retention  Experience : Minimum 2 year experience as AM/ TL Quality, and overall 5+ years in service industry.   Qualification : Graduate/MBA  Salary: Upto 10 LPA

Delhi NCR

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IndiaMART.com - Manager - Quality  

IndiaMART.com - Manager - Quality   ,Job Description for IndiaMART.com - Manager - Quality   in Indiamart in  Delhi NCR Others for (4-9) years of experience. Apply Now!

Job Description for IndiaMART.com - Manager - Quality   in Indiamart in  Delhi NCR Others for (4-9) years of experience. Apply Now!