Job Summary:  The position holder shall be responsible to plan, execute and monitor the telesales operations of the outsourced call center business with the agreed cost of sales.  - To ensure weekly sales, hosting targets are met  - To manage the performance of the Team and generate revenue as per Annual Operating Plan  - To periodically evaluate the adherence of SLAs & take corrective actions.  - To Hire, train & retain the team members.  - To ensure periodic training & provide updates / feedback to the team members.  - To manage relationships with call center point of contacts or vendors to ensure SLAs  - Cost management by improving processes and building efficiency  - Manage the data - Churn/Audit/Mine the data to ensure optimum sales conversion  Knowledge: -  - Should have 7+ years experience in managing a telesales team of at-least 100+ members.  Skills:   - Aggressive.  - Excellent Communication & presentation skills.  - Team Management skills.  - Analytical ability  - Reports Management  - Sales Orientation  - Vendor Management  Attitude & Behaviour:  - Strategic thinker  - Display willingness to learn  - Likes to picks up challenges  - Self-motivator, Passionate, confident, opportunist & ambitious  Personal Attributes:  - Excellent oral & written communication skills  - Team Handling experience

Delhi NCR

Others

IndiaMART.com - Center Head 

IndiaMART.com - Center Head  ,Job Description for IndiaMART.com - Center Head  in Indiamart in  Delhi NCR Others for (7-12) years of experience. Apply Now!

Job Description for IndiaMART.com - Center Head  in Indiamart in  Delhi NCR Others for (7-12) years of experience. Apply Now!