The AVP - Solutions will work closely with the Sales, Solutions and Operations teams to design, plan and set up large and complex customer engagements. The AVP -Solutions has the responsibility to develop such complex outsourcing solutions that meet customer requirements and are also technically feasible, operationally efficient, financially attractive, and that the customer will be willing to buy. This is a critical function, since each customer engagement has huge financial consequences, and success or failure in this function could lead to huge financial success or poor profitability, even leading to termination of contract or loss of reputation.   The successful candidates should :  Work with the Sales team in the US and Operations team in India & US, to design/develop outsourcing solutions that meet customer requirements, including the following :   - Develop questionnaires to obtain information from potential customers   - Analyze information provided by customers to understand their business and identify their requirements   - Co-create suitable outsourced solutions to meet customer requirements, including:   Work with the delivery organization :  - Process/workflow - how will we structure the process/workflow-   IT solution : IT connectivity from IKS facilities to customer facilities   Transition/Migration : key activities involved in setting up and starting operations for the customer from IKS facilities   Pricing : proposed pricing model, pricing terms and conditions   - Prepare solutions documents to be submitted to customers (such as presentations, proposals, RFP responses) describing all of the above   Conduct assessment/consulting studies at the premises of potential customers in the U.S., as a preliminary step in the sales cycle, including the following activities :   - Develop questionnaires to obtain information from potential customers  - Analyze information provided by customers   - Travel to customers- locations for the assessment study   - Discuss with the customer, and review their operations   - understand their operations, identify their requirements, identify what IKS solutions meet their requirements   - Develop suitable outsourced solutions to meet customer requirements, including delivery organization, process/workflow, IT solution, and so on   - Estimate customers- cost savings and revenue/quality upsides and other value adds from the IKS solution   - Prepare presentations or assessment reports to be submitted to customers  Desired Experience & Qualifications :  - 10+ years- experience in pre-sales in a B2B professional services KPO or IT environment  - Should have lead multiple medium to large solutioning engagements  - Ability to work in an entrepreneurial environment and collaborate with multiple stakeholders across geographies.  - Strong attention to detail   - Excellent verbal and written communication skills   Strong skills in MS Office, especially :  - PowerPoint : ability to create effective presentations for C-level audiences that convey complex ideas while being visually attractive  - Excel : ability to create complex financial models, including v-lookups and pivot tables  - MBA (Tier 2 institute acceptable, not mandatory). Being a physician will be an added advantage.  - Healthcare BPO & HIT experience preferred  - Experience with healthcare IT (implementation, customization or support for EHR, population management tools, HIE, registry, etc.) is desirable but not essential

Mumbai

IKS Healthcare - AVP - Solutions 

IKS Healthcare - AVP - Solutions  ,Job Description for IKS Healthcare - AVP - Solutions  in IKS Health in  Mumbai for (10-15) years of experience. Apply Now!

Job Description for IKS Healthcare - AVP - Solutions  in IKS Health in  Mumbai for (10-15) years of experience. Apply Now!