Position Code: 00001020
Business Unit: Operations
Job Title: Vice President
Location: Mumbai
Desired Profile:
- Possess minimum 7 years total experience in Operations with atleast 3-5 years particularly in Retail Liability Operations
- Independent Thinking: Ability to think independently and without supervision to deliver on organizational goals & objectives
- Innovativeness: Ability to think laterally and develop solutions
- Communications Skills: Ability to communicate clearly, decisively, across levels is required.
- Decisiveness: The right candidate shall demonstrate good logical / analytical skills backed by data and gut feel to lead the organization towards its objectives.
Key Accountabilities:
- The Candidate is expected to help setting up the Retail Liabilities Operations by working closely with all stakeholders.
This involves:
Drafting a blueprint for setting up of Retail Liabilities Operations and defining the process for:
- CASA Operations - Term Deposit & its Operations
- Control Check Points for Data, KYC, AML
- Defining Processes around Scanning and Logistics keeping TAT's / Accuracy in mind.
- Partner / Vendor Management.
- Client /Sales Queries & Processes
- Continuous evaluation of Processes with a focus on bringing in improvement
- Interactions with Consumer Banking focused on improving the control environment and improving on TAT's.
- Contribute to drafting policies for regular monitoring and reviewing existing systems and procedures and design internal controls /quality audit checks for various processes.
- Ensuring the processes and policies are compliant and streamlined within the Regulatory Guidelines.
- Production of various MIS / Analytics / Dashboard for review with Senior Management & Business.
- Working with all Partners / Vendors so selected to maintain risk & control.
- During the setup stage of the bank, create processes in line with the overall organizations objective by regular interactions with business and allied functions.
- Ensuring that the Operations are run at a level of Cost, Accuracy, Efficiency, Customer Delight in line with Organizational Objectives.
- Develop a BCP / DR Framework and continuously improve upon it.
- Ability to look at obstacles / problems as challenges and develop innovative solutions.
Industry Preference: Bank
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