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Nishank Dua
Manager - Recruiter Relationships at iimjobs.com at iimjobs.com
Last Login: 11 October 2017
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Job Code
63813
Qualification :
- MBA from Tier1 Campus
- 4-10 years of relevant & post MBA experience.
Location : Mumbai
(SIIG – Quality Team)
Role : Project and Change Management
Project engagement and review based traveling to ICICI offices in PAN India
Function: SIIG
Issued on :
Functional Objective:
- To enable Quality thinking and Systematic Project Management approach in ICICI bank to create a workplace transformation and achieve strategic objectives.
Dimensions:
- All functions and business verticals of ICICI Bank in India and abroad
Key Result Areas.
- Broad KRA parameters
- Identify, drive & lead process initiative; quality projects.
- Initiate & lead process improvements.
- Drive high impact improvement projects.
- Responsible in establishing & driving quality quality culture in the organization.
- To engage with business as a mentor & champion of Quality; identify in consultation with business owners, quality projects & lead in delivery of these projects.
- To accelerate workplace & business process transformation by engaging breakthrough methodologies to enhance quality in products, services, process etc.
Key activities under Financial perspective:
- Facilitate number of agreed projects as per the time plan
- Define the MOS and Annualized financial impact – business case & signoff
- Timely execution and delivery of project benefits
- Optimize cost through manpower rationalization, automation & engage with process re-engineering.
- Meet collection targets through call centre, skip tracing & leads.
Business Capacity Building:
- Nurture Replication, Sustainance of End to End projects – identification to facilitation
- Involve the relevant functions and eliminate wastes in all forms through applying – Total Employee Involvement and Total Waste Elimination principles
- Whilst driving improvement projects, coach, mentor & impart 'quality' trainings; knowledge Management
Lead change management deployment projects.
Process integrations & drive cost efficiency.
Customer Perspectives:
- Ambassador to promote Quality Agenda among all the functions along with stakeholders
- Conduct reviews and involve business groups, relevant stakeholders for direction setting and appreciation
Adherence to SLM & escalation reduction.
Desired Qualifications and Experience
Hard Skills (Educational qualification, work experience & training/ certifications)
Must Have
- Formal Six Sigma certification of Black Belt
- Analytical skills and experience on Project/Change Management
- Process Management
Good to have:
- Engineering graduation, Management graduation
- Any certification in the Improvement methodology viz ISO, TQM, Six Sigma, COPC, PMP, Lean, Business Assessment framework etc
Soft Skills (Behavioral & Personality traits):
- Customer focused and Positive, go getter attitude
- Appetite to lead & engage with people
- Good interpersonal skills – connect with confidence - seniors, peer and subordinates
- Ability to Co-ordinate with functions, process and technology
- Good written and spoken communion skills
- Logical thinking and creative bend of mind
- Patience and ability to challenge
Kindly Contact:- pooja.menghani@ext.icicibank.com
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Posted By
Nishank Dua
Manager - Recruiter Relationships at iimjobs.com at iimjobs.com
Last Login: 11 October 2017
2404
JOB VIEWS
0
APPLICATIONS
0
RECRUITER ACTIONS
Posted in
Consulting
Job Code
63813