Key Responsibilities:  Creation and development of OTC tower specific  - value proposition,  - business cases,  - industry specific offerings,  - strategic direction and initiatives,  - design business outcome models,  - contracting structures,  - identify new opportunities and business lines  - Support sales team in creating compelling business case for prospect clients to offshore business  - Managing multiple client engagements / contracts across the life cycle of the deal - Knowledge Transfer, Operations support for establishing processes, metrics identifications and reporting etc.,  - Work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes  - Lead efforts on continuous process improvements and carrying out maturity assessments  - Manage relationships with customers at the senior management levels  - Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making  - Driving customer satisfaction and quality by the use of improvements to business processes/ procedures  - Responsibility for handling information inquiries about process from customers / IBM personnel and business partners  Strategic Inputs / Skills Required:  - Should be extremely facts and data oriented  - Relevant experience in end to end OTC process. In depth process knowledge in managing Cash application, collections and dispute management process preferred.  - Ability to communicate for impact.  - Should have the ability to influence people (internal/external customers, Operations,Finance etc)  - Stability - should not have changed jobs frequently  - Ability to think out of the box - strategic thinking (Larger picture)  - Very high focus on implementation - essential for process delivery as per SLAs/ SOWs  - Ability to interact and manage multiple customers and cross functional teams  - Analytical and numerical ability - data driven  - Ability to create and present dashboards  Eligibility:  - Incumbent should be a graduate with an accounting background and candidates who are Post Grads, CA/ICWAI/MBAs in Finance would be given preference  - Should have managed teams of at least 100+ FTEs in the past  - Should possess min of 12+ years of experience in a BPO environment   - Should be adept at managing client expectations and should possess excellent communication skills

Delhi NCR

IBM - DGM - Order to Cash - F&A - CA     

IBM - DGM - Order to Cash - F&A - CA      ,Job Description for IBM - DGM - Order to Cash - F&A - CA      in IBM in  Delhi NCR for (10-20) years of experience. Apply Now!

Job Description for IBM - DGM - Order to Cash - F&A - CA      in IBM in  Delhi NCR for (10-20) years of experience. Apply Now!