JOB RESPONSIBILITIES:
The HR Systems Business Analyst is responsible for the operational support of the HR Online application. Effectively executing this will require the HR Systems Business Analyst to:
- Develop an expertise and become a primary support contact for the HR Online application.
- Understand desired business processes and related application changes to support those processes
- Actively monitor and resolve user support issues. Work closely with the other IT counterparts on complex functional or local issues
- Assist in answering end user procedural and system questions
- Manage and implement application configurations and/or administrative setup configurations in HR Online, as required
- Understand the data model and become proficient in developing standard and ad-hoc reporting for the end users
- Work with members of the HR systems and IT teams to research complex issues when required
- Conduct data analysis to support decision making processes
- Work with HR stakeholders to prioritize, document, and test enhancements to existing systems
- Create clear and comprehensive specifications for application modifications and new functionality additions
- Develop and execute comprehensive test plans to ensure the quality of enhancements prior to deployment
- Create clear and comprehensive user documentation
Renu Sharma
TeamLease
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