HR Manager - BPO

Qualification : We need Full Time MBA from Premium Business Schools

Male candidates Required

Salary : upto 15 LPA

Location : Noida or Delhi

Shift : 1pm to 11pm

Job Description:

- Manage relationship with internal customers to ensure buy in for all HR initiatives

- Performance Management : Driving performance Management for the Business Unit/s through the operations team. This includes the confirmation and annual appraisals and performance improvement programmes as needed by the business unit/s.

- Internal Growth Process : End to end ownership of the internal job posting process. This covers posting jobs, designing and administering selection rounds .

- Policy and process implementation : Communication of rationale and interpretation, ensuring policy implementation by businesses.

- Attrition control : Conceptualizing action plans based on trends and feedback in consultation with business.

- Employee Satisfaction Initiatives : Analysis of survey results, formulating actionable based on the same in consultation with business. Ensuring communication and implementation.

- Grievance handling and disciplinary actions : interaction and coordination with other functions for interventions for employee issues when needed.

- Drive Site level initiatives : driving employee engagement initiatives for the site.

- Employee engagement initiatives like formal one on ones, Skips, New Manager Assimilations (NMA's) Training Sessions for new Supervisors.

- Internal HR Process improvement through Lean and GB projects.

- Candidate shall be responsible for all risk management and compliance activities as applicable to the function.