HGS - AGM/DGM/GM - Process Excellence - Six Sigma/Master Black Belt - Healthcare Domain

Location:Bangalore and Hyderabad

Key areas of responsibilities (KRAs) :

- Manage portfolio of improvement / reengineering projects for the vertical

- Lead improvement/re-engineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc

- Lead Capability building of the operations/support function teams in improvement methodologies

- Act as Subject Matter Expert for providing analysis support and guiding teams on improvement methodology

- Mentor and lead improvement projects

- Generate business impact through Improvement initiatives.

- Desired years of experience

- Around 10-15 years of BPO experience from Healthcare Domain.

- Preferably, should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations.

- Work experience in MNCs or reputed organizations will be an added advantage.

Desired qualifications (including certifications):

- Graduate

- Masters in Business Administration or any Post-graduation will be an added advantage.

- Certified Six Sigma Master Black Belt with minimum 3 years of experience in the role of managing projects portfolio