Enterprise Service Management (ESM) is an enabling service for all other service lines. Therefore, a Cross-Functional Solution Designer (CF SD) must include event and workflow for all service lines in the solution. To accomplish this, the CF SD will be required to work with and form close trusting relationships with all tower solution designers as well as ESM, Global Service Management Delivery and APSCE. Enterprise Service Management capabilities include:  - Configuration Management  - Event Management  - Incident Management   - Problem Management  - Change Management  - Availability Management  - Capacity Management  - Service Level Management  - Reporting  - Enterprise Service Portal  Preferred Skills  - Handled RFP  - Exposure for having done ITO design / costing / Pricing   - Exposure to international clients  - PMP and ITIL certifications  - Creativity and Innovation  - Market insight  - Business & Finance acumen  - Presentation skills  - Competitive analysis & Interpersonal Skill  - 8-12 years experience in IT Presales/ IT Technical selling / Consultative selling/ solution/account management  - Any bachelors degree(15 yrs of regular/full-time education mandatory)  - Sairam

Bangalore

Hewlett Packard Enterprise - Practice Architect - ESM Tools/ITSM - PreSales/Solutioning 

Hewlett Packard Enterprise - Practice Architect - ESM Tools/ITSM - PreSales/Solutioning  ,Job Description for Hewlett Packard Enterprise - Practice Architect - ESM Tools/ITSM - PreSales/Solutioning  in DXC Technology in  Bangalore for (8-13) years of experience. Apply Now!

Job Description for Hewlett Packard Enterprise - Practice Architect - ESM Tools/ITSM - PreSales/Solutioning  in DXC Technology in  Bangalore for (8-13) years of experience. Apply Now!