Head - Robotic Process Automation - BPO

We have a requirement for RPA Head for our client in Mumbai.

PF details for the same.

- Building Robotic Process Automation capabilities within the organization.

- Ensuring effective creation of sales collaterals and pre sales documents for potential Robotic Process Automation opportunities with new and existing clients.

- Leading the Robotic Process Automation projects and the Automation Team.

- Actively participating in onsite consultancy engagements for customers.

Running successful robotic process automation projects & experience of developing procedures and service standards for business excellence.

- Expertise in monitoring the overall functioning of RPA processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

- Responsibility including Pre-Sales, Solutioning & Delivery in Robotic Process Automation, Project.

- Management, Infrastructure Services, Application Migration, Design, development and Implementation of customized software applications, Internet application and WEB based software.

- Handling Small to Mid-size projects including Transition and Migration projects and successfully lead the Implementation of automation solutions for various clients using Robotic Process Automation tools.

- Responsible for actively driving and managing the Pre-sales & Solutions of RPA through RFX and proactive selling and providing technical solutions to new and existing strategic accounts on RPA.

- Carrying out research to stay ahead in the robotic areas of expertise including understanding the current & future market, product and competitor landscape.

- Leading the Robotic Automation initiatives in Company by identifying & analyzing various automation scopes within processes and chalk out the implementation plan leveraging the best automation tool.

- Strong Programming and development / configurations skills in coding to meet the defined design/solution approach.

- Ensure quality of coded components by performing end to end unit testing.

Able to support and drive change management of existing processes as per new requirements using a structured change control process.

- Lead or participate on cross-functional teams of technology subject matter experts in problem solving and process improvement engagements to enhance technology platform support.

- Availability and reliability and make it user friendly.

- Investigate and understand the emerging technologies and direct them to maximize technology life cycles & meet Business goals using Robotic Automation.

- Knowledge of advanced technologies and legacy systems.

- Good analytical skills and should be able to grasp existing systems and propose solutions accordingly.

- Excellent communications skills and should have good exposure in client interaction.

- Experience in demonstrating ideas to a large audience with good presentation skills.

- Should be able to explain new ideas and have experience in concept selling.

- Stakeholder management of multiple verticals and sharing timely updates with senior management.

- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements (business requirements document), iii. Use cases, GUI, screen and interface designs).

- Successfully engage in multiple initiatives simultaneously.

- Work independently with users to define concepts and under direction of project managers.

- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

- Ability to serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.

- Defining the project and scope.

- Effort estimation and costing.

Shelly
Wizecareers Consultants
9703957543