Head - Retail Operations

Our Client (a leader in its sector) is seeking to appoint Head - Retail to define and execute its retail strategy (New Business) through a chain of studios across metros and key business markets.

The key responsibilities are as follow:

- Plan the retail launch strategy.

- Identify, negotiate and finalize key locations in respective cities for setting up studios

- Overall project management of setting up the studio to ensure they are on track as per launch plan

- Hiring of Store Incharge & interior designers for respective studios

- Monitoring the store performance basis footfalls, customer feedback, transactions etc

- Plan events and other promotions to drive awareness and increase customer footfalls for each studio

- Liaise with the marketing team to ensure promotional plans are executed properly

- Provide regular updates to senior management on studio performance and overall customer insights

- Actively use metrics to monitor performance and understand results and drivers, while developing future plans and initiatives for the studio

Profile Requirements (Qualification & Experience)

- Post graduate from a reputed college

- 12-15 years of overall experience in retail - setting up stores and successfully managing them

Profile Requirements (Skills & Competencies)

- Excellent communication, presentation & negotiation skills

- Should have Managed a team in the earlier assignments

- Detail focused, executes with excellence and owns the outcome

Location: Mumbai