Head - Loyalty Sales - Real Estate

Currently we have opportunity for the position into Loyalty Sales with India's No. 1 Real Estate Company by Sales Value, Most desired real estate brand in Mumbai Metropolitan Region.

Job Location:Mumbai-India

Position: AVP -- Customer Care (Head- Loyalty Sales)

Department:Customer Care

Age Limit:39

The role -

As Head of the Loyalty Sales function, your role would encompass the following:

- Joint ownership of the Loyalty Sales business worth 1000 Cr, which resides within the Customer Relationship Management function.

- Analysis of customer profiles across projects & segments.

- Developing financial & loyalty products based on the same.

- Deployment of loyalty products and campaigns in the Customer Relationship Management team, towards driving loyalty business.

- Designing the loyalty calendar (activations and events) in conjunction with the launch/activation calendar for the year.

- His team will be responsible for releasing the relationship management team performance/scorecard month-on-month and thereafter jointly planning the next course of action to meet the targets.

- Conducting reviews and driving teams towards generating leads & converting bookings, through a relationship / portfolio management model.