Head - Logistics/CRM & SCM- eCommerce

- Work closely with CEO on pursuing various eCommerce channels to drive website traffic

- Build and manage relationships with eCommerce and development vendors to drive the vision and maximize ROI

- Ensure an outstanding customer journey and ongoing customer retention

- Drive web analytics strategy

- Partner with Social Media managers, editors, designers, developers, and other staff to ensure alignment with the brand strategy platform

- Provide leadership and set goals to meet deadlines

- Analyze campaign success, including the development and implementation of online advertising and promotional strategies

- Manage daily, weekly, and monthly campaign metrics and reporting

- Must manage Supply Chain, Logistics, Customer Care, Inventory management

- Undertake actions to streamline Order to Delivery process & Post Delivery Process & Returns

What you Need:

- 7+ years of experience working in an e-commerce / Web environment

- Experience in the digital media and/or social media space

- Proven track record of driving company revenue and growth

- Experience in e-commerce and website SEO optimization

Karthik B
Sr Consultant
Antal International Network
Tel: +91 80 65682908
Web: www.antal.com
Suite 101. Floor 1, 5/2, Trump Tower, Eagle street, Langford town, Bangalore -560 025; INDIA
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