Designation :   Head - Education Client Engagement  Location : Mumbai   Job Role/Job Description :  Sannam S4 is seeking to appoint an ambitious, target orientated team player to join its rapidly expanding and dynamic business. The appointee will take responsibility for client and staff engagement to ensure that the programmes that are running in-country in India are on track to achieve the goals that the customer seeks in India.   The appointee will be required to engage with Sannam S4's client pool that includes :  - Universities  - FE Colleges  - Private sector education providers  The appointee will be responsible for the following areas :  - Protecting our current revenue streams from existing clients.  - Being instrumental in ensuring that the on-the-ground delivery of the programme is as per the objectives laid down by the client.  - Ensuring regular and appropriate meetings and communication take place with all clients and designated staff members. Designated staff members should be met once in 2 weeks and client interfacing should happen every month. And frequency could be higher if there are imminent issues that need to be resolved.  - Identification and resolution of client issues.  - Presenting to clients as required and acting as a bridge between clients and designated staff members.  - Mentoring the team that delivers the implementation of LaunchPad services  - Inputting into the performance assessment of the designated staff member. For this, it is mandatory that the KPIs for each individual are recorded at the beginning of the performance assessment period. Engaging the client in mid-year and annual assessment along with the Director and Head of Education.  - Liaising and working closely with Director and Head of Education, Head of Research, Manager Operations and Leadership Team to improve the business by communicating issues and new opportunities identified during client engagement.  - Provide inputs into Roadmap exercise for new clients and also reviewing the roadmap regularly with the designated staff member to ensure that it remains a - living document.  - Maintaining relationships with existing clients   The individual is expected to have a sound understanding of international recruitment markets across key source countries in order to be able to connect to the education sector and identify opportunities for support.  Qualifications :   - Degree or above in Business/Commerce/International relations/Law/Languages  Experience :   - Dynamic individual with at least 7 -10 years of work experience in the education sector. Exposure to working at senior management levels within an International Office of a University would be preferable.   Desired / Preferred Skills :  - Business orientated and motivated by delivering results  - Self-motivated and able to work to deadlines  - Commitment to making a major positive contribution to the company's growth and success  - Experience working in a multi-cultural environment  - Collaborative working style so that he/she can be effective in the team and can motivate the designated staff member(s) to strive towards their goals.  - Business Development and deal closure experience will be invaluable  - Knowledge of education market and process/procedures  - Excellent oral and written communication.  - Out of the box thinking  - A high level of initiative  - Superior interpersonal skills  - Team player  - High level client liaison skills  - High level business/commercial acumen  - Pro-active approach towards taking initiatives and seeing projects through.  - Ability to effectively work in challenging situations and stick to deadlines.  - Ability and willingness to work under broad guidance.  - Excellent Customer Relationship Management skills as the job entails dealing with existing and potential customers on a day-to-day basis  - Flair to efficiently face group of people for discussions/extempore and make presentations.  - Good IT skills, familiarity with MS Office package especially Word, Excel, Power Point.  - Reading habit, natural curiosity, ability to think on the feet will be valuable in this role.  - Negotiation skills  - Mindset to help

Mumbai

Head - Education Client Engagement 

Head - Education Client Engagement  ,Job Description for Head - Education Client Engagement  in Sannam S4 in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for Head - Education Client Engagement  in Sannam S4 in  Mumbai for (8-15) years of experience. Apply Now!