Head - Business Development - Contact Center - BFSI/Telecom

Purpose of role :

- This role is responsible for complete Business cycle management right from lead generation to closure in BFSI, Telecom.

Key Responsibilities:

- Responsible for new business development by identifying new business opportunities and untouched market segments

- Manage direct Sales with focus to maximize revenues in timely, reliable and reliable manner

- Liaison and maintain relationships with existing Clients and mining of new Clients

- Close interaction with Pre Sales and Sales team to ensure timely delivery of technical proposals

- Lead and support Business development team in business development activities

Desired Skills & Experience

- Functional expertise, Excellent Oral and written Communication, Client interfacing & relationship building skills, Analytical skills, Pleasing Personality, Critical judgment abilities, Leadership & team work abilities.

- 12-15 Years of overall experience in Business Development out of which at least 5 years should be as head of Business development in a large BPO

- Good understanding of either Telecom or BFSI is necessary

Qualifications:

Educational Qualification:

Mandatory: MBA in Marketing from a premier B- School