HE4 - Solution Architect

Should have a successful (schedule and quality) track record of implementing Health Care, HIS, RCM application projects in the health care sector. Should have strong leadership qualities and be able to lead multi-cultural solution teams. Should have had international exposure. Should be strong in verbal and written English communication Should be preferably a member of HealthCare Informatics network/bodies Should be willing to travel at least 80% of the time. Should be proficient in pictorial presentations (using Visio, PowerPoint and the like) for integration's, workflows etc.

Responsibilities

Accomplishes Professional Services projects, ensuring that customer solutions are delivered on time, to budget and to the required quality standards.

Key Performance Indicators are :

1. Project Delivery - Schedules - Meet or Exceed Baseline contracted Project Schedules - 60%

2. Customer Satisfaction. Measured through Surveys and/or Change Orders obtained - 25%

3. Appropriate/Timely Contribution to the Project Knowledge Repositories and adherence to the defined Project and Implementation Methodologies throughout the Project Life-cycle - 10%

4. Self-Development - Obtain the necessary certifications as relevant to your job - 5%

Solution Architect

- Provide innovative solutions to complex problems.

- Provide design and technical leadership for a given project

- Translate business requirements into technical architecture of the proposed solution recommend and design structures and tools for systems.

Application Implementation / Rollout

- Be an expert on the product, Understand RCM and Insurance functionalities.

- Lead and Conduct necessary system study, gap analysis and workflow related discussions with customer and document the same

- Set up the application in multiple environments

- Configure the workflows

- Impart end user training

- Provide on-site, front end application support

- Troubleshoot application issues and advising the solution.

- Resolving client issues as possible while on site

- Document each phase of project

Communication Management

- Communicate across customer organizational functions at various levels.

- Seeks reviews, second opinion, advice, and coaching in critical areas.

- Uses and adapts current HE4 project disciplines and tools.

- Demonstrates project control to the customer through effective project documentation and reporting.

- Clearly communicates challenges / shortcomings / issues to customers by assessing causes and implications; recommending solutions, and encouraging shared problem solving.

- Communicates effectively to internal management.