Group Mgr/Cons - F&A - BB/Six Sigma - BPO

Position : Group Manager / Consultant

Qualification: Graduate

Relevant Experience

1) 6-7 years of relevant experience

2) 8-10 years of overall experience

Preferred skills

1) Six Sigma Black belt trained/certified with good knowledge of Lean practices

2) Strong knowledge of Quality principles and techniques

3) Needs to have worked in a Third party environment & have good stakeholder management

4) Certification in ISO, PMP or other quality practices will be an added advantage

5) Strong Communication & presentation skills

6) Should have worked in F&A (P2P, R2R or O2C) or HRO domain

7) Should be well versed with set up of Transactional Quality & managing on a regular basis

Roles & Responsibilities:

1) Drive Improvement projects on processes to improve

a. Productivity

b. Quality

c. SLA

d. Revenue

e. Other metrics basis the requirement/opportunity

2) Interact with client/internal stakeholders to drive & influence improvement objectives

3) Lead global projects in Operational Excellence

4) People manager for a team

5) Manage end to end Transactional Quality across F&A and HRO domain

6) Drives the OE program for a client/clients in a site/across sites

7) Acts as a mentor to Six Sigma & lean projects and drive it in Operations

Mandatory Requirements:

1) Min 6 years of relevant experience in Operational Excellence

2) BB certified/trained

3) Should have executed atleast 5-6 GB/BB or Lean projects and mentored 1-2 GB/BB projects

4) Willingness to work in shifts

Bhupali Acharya
HR Executive
Credence HR Services
Land Line: 020-65101880
LinkedIn: http://in.linkedin.com/in/credencehrservices
Visit us : www.credencehrservices.com