Group Manager - Bid Management - BPO

Group Manager - Bid Management

Gurgaon

Role Overview: The Bid Management function is responsible for project management for bids. The team works on the largest bids in the organization to ensure that the bid management process is followed and the timelines in the Project Plan are met to complete and submit the bid on time.

The core responsibilities:

Project Management:

- Liaise with and support hunting and farming activities of the new business and sales teams

- Program manage the RFx process for the largest RFx's

- Support the completion and submission of RFx's from all verticals.

Projects:

- Own projects for Social Media collaboration, external and internal expert networks

- Manage the ownership, penetration and value creation through the Expert Network channel

Strategy and MIS:

- Maintain MIS for the board, executive management, function head, etc.

- Communicate with Sales and Solutions and conduct feedback surveys with both teams on gaps and support required from each other

Experience required:

- 10-12 years in the ITes industry with experience in a management function.

- Knowledge of various industries / domains / verticals in a BPO

- Adept at management, handling and responding of RFx's

- Project Management Experience

- Experience in working on SharePoint and creating SharePoint portals for knowledge repository, MIS, etc. for a function/organization

Education and qualifications:

- Graduation: Mandatory

- Post-Graduation: MBA or equivalent business programs are preferred

- PMP Certification preferred

- Advanced MS office capabilities - Excel, PowerPoint, Visio and Word

- Additional Qualifications: Education / competencies in content development and editing would be preferred