GM - Operations - Telecom Domain

Description : GM-Operation (Telecom domain)

Location : Delhi/NCR

Experience : - 10+

- Managing site delivery of various LOBs of a large Telecom account

- Delivery Metrics and contractual SLA management

- Strong understanding of Telecom domain in Third Party environment

- Day to day Client management

- Managing a LOB of 500 -1000 FTEs

- Lead all client and internal calls for the LOB/process, single point of contact

- Manage attrition and career planning of all employees within span of control

-Strong financial management acumen. Understanding of P&L

- Strong customer service orientation and client management skills

- Fundamentally a strong people manager