Global Lead - HR Shared Services - Chemical Industry

Industry - Agriculture Fishing and Forestry

Skills - HRSS, HRSSC, shared service, HR Operations,

Job Type - Contract

Description - Excellent Opportunity to lead the HRSSC at a global level for a very large MNC Chemical organization.

Client Details

Our client is a $100bn+ US MNC in the Chemicals space. With a very well established presence in India, they are looking at setting up their global HR Shared Service centre in Bangalore. They are thus looking for an HRSSC expert with specific transitioning experience to lead the set up.

Job Description:

Reporting into the global business leader, your specific responsibilities will include:

- Build world class GHRS delivery - ensure services defined in the service catalog are delivered to clients at cost and quality levels consistent with Service Level Agreements

- Drive process improvement - set global targets for annual improvement and drive and support efforts aimed at achieving these targets; ensure process consistency with other CBS Centers, while remaining relevant to the local industry and market to build a sustainable team

- Measure performance - oversee meaningful regular discussions with clients, coordinated with global standards, have effective and technology driven performance measures as per the industry standards.

- Oversee local contracting and technology initiatives - ensure contracting and technology are used to achieve efficiency and effectiveness goals, consistent with other sites globally

- Migrate work from legacy service centers and BU's/Functions - Collaborate with Migration Lead to oversee migration efforts from BUs to GHRO organization that have impact on CBS Center

- Stakeholder Management for both GHRS and CBS HR/recruitment delivery- High level stakeholder interaction with the CBS Leadership and other global stakeholders to understand the business needs, potential changes and service level, guiding the teams accrordingly.

- Build and engage a sustainable team- focus on hiring and engaging a sustainable team of HR shared service resources and help them get familiar with the organization's processes and culture, driving for improved performance and world class service delivery

- The Bangalore Centre is ramping up services and volumes in the HR area in the coming 12 months. As a result, initially in addition to the principal responsibilities listed below, this role will be focused in the setup of services including for Employee Data Management processes as part of Project Aurora. At the same time with + 95% new employees there are opportunities to improve the HR service delivery to the center employees and drive quality recruitment in a cost effective manner.

Profile

You will come with 12+ years of experience with specific exposure to leading HR Transformation and Transition of HR Processes into India either at the global / regional level. Experience in setting up SLAs and running a successful SSC is required.

Job Offer

This is an excellent opportunity to lead the set up of the Global HRSSC for a large US Muiltinational.

Page Group India is acting as an Employment Business in relation to this vacancy.

Contact - Vanessa Franco

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